Paldesk to CSV
migration service

Extremely easy , no special know how or coding required. A complete Paldesk to CSV data migration tool.

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The best Paldesk to CSV tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost essential customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we designed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Paldesk to CSV

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in CSV.

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Sustained connectivity between object and people

When migrating your records from Paldesk to CSV we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Paldesk to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to CSV work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Paldesk to CSV.

  • Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from Paldesk to CSV.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your CSV import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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