Paldesk to Cention Contact Center
migration service

Extremely easy , no special know how or programming required. A complete Paldesk to Cention Contact Center data migration tool.

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The best Paldesk to Cention Contact Center tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, select data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is everything which is why we designed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Paldesk to Cention Contact Center

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Cention Contact Center.

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Sustained relation between object and people

When migrating your records from Paldesk to Cention Contact Center we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to Cention Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Paldesk to Cention Contact Center work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your Paldesk support desk with HDM.

  • Give access to your Cention Contact Center account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Have your needs estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Paldesk to Cention Contact Center everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Cention Contact Center import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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