Paldesk to BOSSDesk
migration service

Effortless , no special knowledge or coding required. A complete Paldesk to BOSSDesk data migration software.

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Your best tool for Paldesk to BOSSDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support details.
Easy process

No need to worry about scripting or constantly watch each record transferred.

Just link your source and target, tick what you want to take to a new database and let the tool deal with the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Paldesk to BOSSDesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in BOSSDesk.

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Sustained connectivity between object and people

When migrating your data from Paldesk to BOSSDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Paldesk to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Paldesk to BOSSDesk work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Paldesk to BOSSDesk.

  • Connect Paldesk

    Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect BOSSDesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    When everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Paldesk to BOSSDesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your BOSSDesk import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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