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Outlook to Tidio Chat
migration service

Trouble-free , no special knowledge or programming required. A complete Outlook to Tidio Chat data migration instrument.

More details

The best Outlook to Tidio Chat tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Outlook to Tidio Chat

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Tidio Chat.

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Maintained connection between object and people

When migrating your records from Outlook to Tidio Chat we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to Tidio Chat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to Tidio Chat work

  • Get ready

    Register and go to our migration software.

  • Opt and link your Outlook service desk with HDM.

  • Grant the right to access your Tidio Chat account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you want to modify

  • Have your needs estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Outlook to Tidio Chat everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Tidio Chat import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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