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Outlook to SupportPortal
migration service

Smooth , no special knowledge or programming required. A complete Outlook to SupportPortal data migration software.

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Your best tool for Outlook to SupportPortal data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose what data you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer service details.
Effortless process

No need to worry about coding or continuously watch each record transferred.

Just attach your source and target, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer info comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it starts, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Outlook to SupportPortal

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in SupportPortal.

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Sustained connection between object and people

When migrating your data from Outlook to SupportPortal we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to SupportPortal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Outlook to SupportPortal work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Outlook support desk with HDM.

  • Connect SupportPortal

    Give access to your SupportPortal account.

  • Outline your requirements

    Let us know exactly what aspects of your migration you need to fine-tune

  • Have your requirements estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from Outlook to SupportPortal all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SupportPortal import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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