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Outlook to SerioPlus
migration service

Smooth , no special know how or coding required. A complete Outlook to SerioPlus data migration instrument.

More details

Your best tool for Outlook to SerioPlus data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.
Easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just attach your source and target, pick what you want to take to a new database and allow the system deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can access to your credentials or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Outlook to SerioPlus

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in SerioPlus.

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Maintained relation between object and people

When migrating your data from Outlook to SerioPlus we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Outlook to SerioPlus work

  • Prepare

    Register and go to our migration service.

  • Choose and link your Outlook service desk with HDM.

  • Connect SerioPlus

    Grant access to your SerioPlus account.

  • Describe your needs

    Let us understand precisely what elements of your migration you need to tweak

  • Get your preferences estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Outlook to SerioPlus all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SerioPlus import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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