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Outlook to RSTickets!Pro
migration service

Extremely easy , no special skill set or coding required. A complete Outlook to RSTickets!Pro data migration software.

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The best Outlook to RSTickets!Pro tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support information.
Easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, tick what you want to take to a new database and let the system do the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Outlook to RSTickets!Pro

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in RSTickets!Pro.

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Maintained connection between object and people

When migrating your records from Outlook to RSTickets!Pro we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Outlook to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to RSTickets!Pro work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Outlook

    Select and link your Outlook service desk with HDM.

  • Give the right to access your RSTickets!Pro account.

  • Describe your business needs

    Let us understand precisely what components of your migration you want to modify

  • Get your needs estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from Outlook to RSTickets!Pro everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your RSTickets!Pro import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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