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Outlook to RingCentral Engage Digital
migration service

Extremely easy , no special skill set or programming required. A complete Outlook to RingCentral Engage Digital data migration tool.

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The best Outlook to RingCentral Engage Digital tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our employees can see your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Outlook to RingCentral Engage Digital

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in RingCentral Engage Digital.

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Retained connectivity between object and people

When migrating your records from Outlook to RingCentral Engage Digital we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to RingCentral Engage Digital work

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your Outlook support desk with HDM.

  • Connect RingCentral Engage Digital

    Grant access to your RingCentral Engage Digital account.

  • Express your needs

    Let us understand precisely what components of your migration you would like to modify

  • Get your preferences estimated

    We shall research your application and send you with a cost and a scope of tasks.

  • Migrate from Outlook to RingCentral Engage Digital all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your RingCentral Engage Digital import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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