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Outlook to office24by
migration service

Smooth , no special expertise or programming required. A complete Outlook to office24by data migration software.

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Your best tool for Outlook to office24by data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks you will be able to select the data arrangement, when it goes, and how.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Outlook to office24by

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in office24by.

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Retained connection between object and people

When migrating your data from Outlook to office24by we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Outlook to office24by

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Outlook to office24by work

  • Prepare

    Register and go to our migration software.

  • Pick and connect your Outlook support desk with HDM.

  • Grant the right to access your office24by account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We will investigate your case and get back to you with a price and a scope of work.

  • Migrate from Outlook to office24by everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your office24by import

Our staff would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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