96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Outlook to Magento HelpDesk Ultimate
migration service

Extremely easy , no special expertise or coding required. A complete Outlook to Magento HelpDesk Ultimate data migration software.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Outlook to Magento HelpDesk Ultimate

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Magento HelpDesk Ultimate.

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Sustained connectivity between object and people

When migrating your records from Outlook to Magento HelpDesk Ultimate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Outlook to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Outlook to Magento HelpDesk Ultimate work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Outlook to Magento HelpDesk Ultimate.

  • Fill in the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    Once everything's tested, find a quiet time with the least load on the support team and begin migrating from Outlook to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Magento HelpDesk Ultimate import

Our team would be more than happy to run a customized migration in case you have specific requirements.
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