96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Outlook to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Trouble-free , no special skill set or programming required. A complete Outlook to LiveAgent data migration instrument.

More details
Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Outlook to LiveAgent

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in LiveAgent.

Next

Retained connectivity between object and people

When migrating your records from Outlook to LiveAgent we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Outlook to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Outlook to LiveAgent work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Outlook to LiveAgent.

  • Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent everything

    Once everything's tested, choose a quiet time with the least load on the support team and start migrating from Outlook to LiveAgent.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveAgent import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation
Book a Call
cancel
%s
— %s