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Outlook to LiveHelpNow
migration service

Trouble-free , no special expertise or programming required. A complete Outlook to LiveHelpNow data migration software.

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The best Outlook to LiveHelpNow tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing critical customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as possible.

Link the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees can see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to select what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Outlook to LiveHelpNow

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in LiveHelpNow.

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Retained connection between object and people

When migrating your records from Outlook to LiveHelpNow we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Outlook to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to LiveHelpNow work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Outlook support desk with HDM.

  • Connect LiveHelpNow

    Grant access to your LiveHelpNow account.

  • Express your needs

    Let us know exactly what aspects of your migration you wish to modify

  • Have your preferences estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Outlook to LiveHelpNow all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveHelpNow import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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