96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Outlook to Jira Service Desk
migration service

Extremely easy , no special knowledge or programming required. A complete Outlook to Jira Service Desk data migration instrument.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from Outlook to Jira Service Desk

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Jira Service Desk.

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Maintained relation between object and people

When migrating your records from Outlook to Jira Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Outlook to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Outlook to Jira Service Desk work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Outlook to Jira Service Desk.

  • Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect Jira Service Desk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Desk everything

    Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from Outlook to Jira Service Desk.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Service Desk import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Ausfzeichnungen automatisch

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Pro Ihren Zendesk-Import durchführen

Unser Team würde sich sehr freuen, eine Anpassung der Migration zu machen, wenn Sie spezifisch Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les enregistrements par vos propres moyens

Constatez par vous-même que le transfert d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un pro effectuer votre importation Zendesk

Notre équipe se fera un plaisir d’ effectuer une migration personnalisée au cas où vous auriez des attentes spécifiques.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los registros automáticamente

Ve por ti mismo que cambiar desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un maestro ejecute la importación de tu Zendesk

Nuestro equipo estará encantado de ejecutar una migración personalizada en caso si es que tienes demandas puntuales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os registros automaticamente

Veja você mesmo que trocar de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um experto execute sua importação do Zendesk

Nosso pessoal ficaria mais do que feliz em executar uma migração individualizada se você tiver uma demanda específica.
Obter uma estimativa de preço
Book a Call
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