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Outlook to Jenny
migration service

Effortless , no special expertise or programming required. A complete Outlook to Jenny data migration instrument.

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Your best tool for Outlook to Jenny data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket is missing vital customer support information.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to select what goes where, when it goes, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Outlook to Jenny

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Jenny.

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Retained relation between object and people

When migrating your data from Outlook to Jenny we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Outlook to Jenny

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Outlook to Jenny work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and link your Outlook service desk with HDM.

  • Connect Jenny

    Grant the right to access your Jenny account.

  • Explain your needs

    Let us know what parts of your migration you would like to modify

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Outlook to Jenny all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Jenny import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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