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Outlook to iSupport
migration service

Effortless , no special know how or programming required. A complete Outlook to iSupport data migration instrument.

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Your best tool for Outlook to iSupport data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and see the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Attach the platforms, pick records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Outlook to iSupport

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in iSupport.

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Sustained relation between object and people

When migrating your data from Outlook to iSupport we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Outlook to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Outlook to iSupport work

  • Prepare

    Register and go to our migration software.

  • Connect Outlook

    Select and link your Outlook service desk with HDM.

  • Connect iSupport

    Give the right to access your iSupport account.

  • Express your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your preferences estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from Outlook to iSupport everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your iSupport import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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