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Outlook to iHelpdesk
migration service

Trouble-free , no special skill set or programming required. A complete Outlook to iHelpdesk data migration software.

More details

The best Outlook to iHelpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer service details.
Simple and easy procedure

No need to worry about scripting or constantly control each piece of info moved.

Just link both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is key which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Outlook to iHelpdesk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in iHelpdesk.

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When migrating your records from Outlook to iHelpdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to iHelpdesk work

  • Get ready

    Sign up and go to our migration software.

  • Connect Outlook

    Opt and connect your Outlook support desk with HDM.

  • Connect iHelpdesk

    Give the right to access your iHelpdesk account.

  • Explain your needs

    Let us know what parts of your migration you would like to adjust

  • Get your needs estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Outlook to iHelpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your iHelpdesk import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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