Outlook to Hiver
migration service

Trouble-free , no special know how or programming required. A complete Outlook to Hiver data migration tool.

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The best Outlook to Hiver tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Outlook to Hiver

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Hiver.

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Sustained relation between object and people

When migrating your records from Outlook to Hiver we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to Hiver work

  • Get ready

    Register and go to our migration software.

  • Opt and connect your Outlook service desk with HDM.

  • Connect Hiver

    Give the right to access your Hiver account.

  • Describe your requirements

    Let us know exactly what components of your migration you would like to adjust

  • Have your requirements estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from Outlook to Hiver everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Hiver import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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