Outlook to Help Scout
Extremely easy , no special know how or coding required. A complete Outlook to Help Scout data migration instrument.
Secure and ReliableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong security of your informationThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Help Scout.
Maintained link between object and peopleWhen migrating your records from Outlook to Help Scout we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Outlook to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Outlook to Help Scout work
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Outlook to Help Scout.
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
Link Help Scout
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Outlook to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT