Outlook to Faveo Helpdesk
migration service

Trouble-free , no special expertise or coding required. A complete Outlook to Faveo Helpdesk data migration tool.

More details

The best Outlook to Faveo Helpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer support details.
Simple and easy process

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, choose what you want to migrate and allow the tool deal with the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Outlook to Faveo Helpdesk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Faveo Helpdesk.

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Retained association between object and people

When migrating your records from Outlook to Faveo Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to Faveo Helpdesk work

  • Get ready

    Register and go to our migration service.

  • Connect Outlook

    Choose and link your Outlook support desk with HDM.

  • Connect Faveo Helpdesk

    Give access to your Faveo Helpdesk account.

  • Express your requirements

    Let us know what parts of your migration you need to modify

  • Get your preferences estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from Outlook to Faveo Helpdesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Faveo Helpdesk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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