Outlook to Alcea HelpDesk
migration service
Trouble-free , no special skill set or coding required. A complete Outlook to Alcea HelpDesk data migration software.
Outlook to Alcea HelpDesk
The best Outlook to Alcea HelpDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and see the miracle happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Outlook to Alcea HelpDesk
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Alcea HelpDesk.Next
Retained connectivity between object and people
When migrating your records from Outlook to Alcea HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Outlook to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Outlook to Alcea HelpDesk work
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Get ready
Register and go to our migration service.
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Link Outlook
Select and link your Outlook support desk with HDM.
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Connect Alcea HelpDesk
Grant the right to access your Alcea HelpDesk account.
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Explain your requirements
Let us understand precisely what aspects of your migration you want to adjust
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Get your preferences estimated
We'll analyze your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Outlook to Alcea HelpDesk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Alcea HelpDesk import
Our team would be more than happy to perform a personalized migration in case you have particular requirements.
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