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Outlook to Agiloft
migration service

Trouble-free , no special know how or coding required. A complete Outlook to Agiloft data migration tool.

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The best Outlook to Agiloft tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Simple and easy process

No need to worry about coding or continuously control each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and allow the system do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Outlook to Agiloft

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Agiloft.

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When migrating your records from Outlook to Agiloft we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Outlook to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Outlook to Agiloft work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Outlook

    Opt and connect your Outlook support desk with HDM.

  • Connect Agiloft

    Grant access to your Agiloft account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Have your needs estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Outlook to Agiloft all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Agiloft import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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