OTRS to TOPdesk
Smooth , no special know how or programming required. A complete OTRS to TOPdesk data migration tool.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information
Strong privacy of your informationThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in TOPdesk.
Retained connection between object and peopleWhen migrating your data from OTRS to TOPdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from OTRS to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OTRS to TOPdesk work
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from OTRS to TOPdesk.
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to TOPdesk everything
Once everything's validated, choose a quiet time with the least load on the support staff and start migrating from OTRS to TOPdesk.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT