OTRS to Teamwork Desk
Effortless , no special know how or coding required. A complete OTRS to Teamwork Desk data migration tool.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong privacy of your informationThe migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Teamwork Desk.
Retained relation between object and peopleWhen migrating your data from OTRS to Teamwork Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from OTRS to Teamwork Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OTRS to Teamwork Desk work
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from OTRS to Teamwork Desk.
Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.
Link Teamwork Desk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Teamwork Desk all data
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from OTRS to Teamwork Desk.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT