OTRS to Kayako
Smooth , no special knowledge or coding required. A complete OTRS to Kayako data migration software.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Kayako.
Maintained association between object and peopleWhen migrating your data from OTRS to Kayako we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from OTRS to Kayako
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OTRS to Kayako work
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from OTRS to Kayako.
Fill out the form with necessary credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Kayako everything
When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from OTRS to Kayako.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT