OTRS to Kapdesk
Smooth , no special know how or coding required. A complete OTRS to Kapdesk data migration instrument.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong security of your dataThe migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Kapdesk.
Maintained connectivity between object and peopleWhen migrating your data from OTRS to Kapdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from OTRS to Kapdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OTRS to Kapdesk work
Sign up and go to our migration service.
Pick and link your OTRS support desk with HDM.
Give the right to access your Kapdesk account.
Describe your needs
Let us know what parts of your migration you need to modify
Get your preferences estimated
We shall investigate your application and get back to you with a cost and a scope of work.
Migrate from OTRS to Kapdesk all data
Transfer all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT