Help Desk Migration partner of Freshservice

Fast and Simple ((OTRS)) Community Edition to Freshservice Data Migration

((OTRS)) Community Edition
Freshservice
Encrypted conversations, secure servers, newest authorization approaches
Automated process, no operations downtime, no workflow breaks
Bargain charging to provide an opportunity + rate balance
Our customers

We’ve achieved the trust of customers across fields

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

How Does ((OTRS)) Community Edition to Freshservice Data Migration Go?

Our automated migration solution allows you export and import data in a few simple actions. However, if you have distinct demands or a non-standard data structure, feel free to go with a custom way.

Step 1. Start by linking your ((OTRS)) Community Edition and Freshservice platforms

Step 2. Pick the data you want to export from ((OTRS)) Community Edition to Freshservice or vice versa

Step 3. Check the record fields align and correct matches if demanded

Step 4. Initiate a Free Demo to test how the data will look after the migration

Step 5. If everything is right, go the Full Data Migration

Ta-da! Are you looking to export your business data from ((OTRS)) Community Edition to Freshservice? Use our fully automated data import service.

Step 1. Get in touch with us concerning custom help desk data migration

Step 2. Let our professionals work on data import that suits your special data structure

Step 3. Carry out Demo Migration to check what your data will be after the import

Step 4. Proceed Full Migration if a new setup works excellent to you

Does your ((OTRS)) Community Edition to Freshservice migration case require a unique needs? Worry not. Our professional support service is in place to help you all over the workflow.

Help Desk Migration Is Your Perfect Service When Importing from ((OTRS)) Community Edition to Freshservice

Don’t greenlight data migration to lead away you from your business

Our automated migration tool provides a productive app, whether you’re migrating your customer service operations from ((OTRS)) Community Edition to Freshservice. With just a couple of clicks, your help desk platform will be ready to perform on a chosen system — no need to bear any break!

Rocket image
Castle gates

Data migration with security standards

The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We maintain supreme customer support data defence applying proven procedures, which includes regulatory compliance, proper server preserving, and frequent security analysis.

Go with the migration tool that customers recommend

Thousands of successful data migrations and lots of awards and approving mentions can vouch for the high standard of our migration service. Additionally, we don’t stop there. Following Help Desk Migration's goal is to encompass all your import and export requirements, we continue getting better our solution and constantly increase it with novel functioning.

Mapping fields window

Apply clear mapping to cover your most complex needs

Free yourself from the time-consuming mission of adding nonexistent fields or business data during ((OTRS)) Community Edition to Freshservice migration. Our service enables you map entities and change your data import and export. This will sustain the starting structure of your records straightforwardly on your part.

Choose a suitable time for data migration

Choose the most suitable time to run the help desk data migration process. What’s more, our Delta migration feature will let you to export the currently updated data entities after the historical customer service data was moved. Then, relax and let our service make the rest.

Scheduling window
Support illustration

Work with a support agents you can completely count on

Are you experiencing difficulties with your Supported Platform migration? Permit Help Desk Migration customer service representatives check your problem. With multiple accomplished data import and export expertise, they can find an answer to any issue joined with your customer support migration or even offer guidance along the total record migration.

What Kind of Records Can You Migrate from ((OTRS)) Community Edition to Freshservice ?

With our Migration service, you can efficiently import and export significant amount of various records types to or from ((OTRS)) Community Edition to Freshservice. Here’s the list of data entities you can import or export making use of automation service without any assistance from tech pros.

Do you require certain ((OTRS)) Community Edition to Freshservice migration needs?

Schedule a call and tell us about a custom data import.

((OTRS)) Community Edition objectsFreshservice objects
Help Desk
GroupsGroups
UsersAgents
CustomersDepartments
Customer UsersRequesters
TicketsTickets
Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Boost Your ((OTRS)) Community Edition to Freshservice Migrate with These Features

Bypass attachments

Does your new help desk platform offer limited data storage? Bypass attachments, especially if your historical data lose no track of processes without them. The data import and export time will cut down significantly.

Choose a additional tag to the migrated tickets

Are you going to use a existing platform during data export? To get rid of chaos, apply tags to the exported tickets to highlight them from the existing ones.

How much does ((OTRS)) Community Edition to Freshservice data migration cost?

How much will you need to invest in the switch from ((OTRS)) Community Edition to Freshservice? The cost will largely lean on the data volume you want to migrate, the complexity of your requirements, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.

Run a Demo to get the price

Your Help Desk Data Import or Export is Protected at Each Step

Help Desk Migration app delivers every migration options without compromising on safety. We commit to the recent requirements, set constant improvements, and unfailingly check all facilities.

We apply a strict 2FA authentication policy

Our Migration Wizard applies 2FA authentication. Besides, only your company representatives with admin access rights can migrate your ((OTRS)) Community Edition records. With these safety measures in order, you won’t have to worry about information leakage.

We use Three-layer

Help Desk Migration comes with 3 layers of data protection. At the physical level, we shield our hosting facilities from logical and physical attacks. At the application layer, we exclude any prohibited log in to your business data on our service. And, finally, on the network layer, we protect our networks against digital harm.

We follow security fundamentals

We protect your business data based on all crucial security levels. Help Desk Migration carries an comprehensive set of compliance, and we are expanding it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.

Feedback encourages us improve our tool: Some thoughts from our clients

All-packed ((OTRS)) Community Edition to Freshservice Import in a Few Clicks

Migrate your data from ((OTRS)) Community Edition to Freshservice simply and without disrupting your ultimate goal of setting right your customers’ issues.
Start data migration

More helpful insights about data migration

Willing to learn more about help desk business records import and export and support service advancement? Check out our resources.

Top 16 Service Desk Software Solutions for Your IT Company Ranked

The internet is full of different tools and platforms to manage your business ...

Jira Service Management Alternative: Choose Your IT Service Management Platform

Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...

How Free Ticketing System Can Improve Your Сustomer Support on a Budget

Each successful customer service depends on the efficiency of its ticketing software. Whether ...

%s
— %s