Fast and Simple ((OTRS)) Community Edition to Freshservice Data Migration
We’ve achieved the trust of customers across fields
How Does ((OTRS)) Community Edition to Freshservice Data Migration Go?
Our automated migration solution allows you export and import data in a few simple actions. However, if you have distinct demands or a non-standard data structure, feel free to go with a custom way.
Step 1. Start by linking your ((OTRS)) Community Edition and Freshservice platforms
Step 2. Pick the data you want to export from ((OTRS)) Community Edition to Freshservice or vice versa
Step 3. Check the record fields align and correct matches if demanded
Step 4. Initiate a Free Demo to test how the data will look after the migration
Step 5. If everything is right, go the Full Data Migration
Step 1. Get in touch with us concerning custom help desk data migration
Step 2. Let our professionals work on data import that suits your special data structure
Step 3. Carry out Demo Migration to check what your data will be after the import
Step 4. Proceed Full Migration if a new setup works excellent to you
Help Desk Migration Is Your Perfect Service When Importing from ((OTRS)) Community Edition to Freshservice
Don’t greenlight data migration to lead away you from your business
Our automated migration tool provides a productive app, whether you’re migrating your customer service operations from ((OTRS)) Community Edition to Freshservice. With just a couple of clicks, your help desk platform will be ready to perform on a chosen system — no need to bear any break!
Data migration with security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We maintain supreme customer support data defence applying proven procedures, which includes regulatory compliance, proper server preserving, and frequent security analysis.
Go with the migration tool that customers recommend
Thousands of successful data migrations and lots of awards and approving mentions can vouch for the high standard of our migration service. Additionally, we don’t stop there. Following Help Desk Migration's goal is to encompass all your import and export requirements, we continue getting better our solution and constantly increase it with novel functioning.
Apply clear mapping to cover your most complex needs
Free yourself from the time-consuming mission of adding nonexistent fields or business data during ((OTRS)) Community Edition to Freshservice migration. Our service enables you map entities and change your data import and export. This will sustain the starting structure of your records straightforwardly on your part.
Choose a suitable time for data migration
Choose the most suitable time to run the help desk data migration process. What’s more, our Delta migration feature will let you to export the currently updated data entities after the historical customer service data was moved. Then, relax and let our service make the rest.
Work with a support agents you can completely count on
Are you experiencing difficulties with your Supported Platform migration? Permit Help Desk Migration customer service representatives check your problem. With multiple accomplished data import and export expertise, they can find an answer to any issue joined with your customer support migration or even offer guidance along the total record migration.
What Kind of Records Can You Migrate from ((OTRS)) Community Edition to Freshservice ?
With our Migration service, you can efficiently import and export significant amount of various records types to or from ((OTRS)) Community Edition to Freshservice. Here’s the list of data entities you can import or export making use of automation service without any assistance from tech pros.
Do you require certain ((OTRS)) Community Edition to Freshservice migration needs?
Schedule a call and tell us about a custom data import.
((OTRS)) Community Edition objects | Freshservice objects | |
---|---|---|
Help Desk | ||
Groups | Groups | |
Users | Agents | |
Customers | Departments | |
Customer Users | Requesters | |
Tickets | Tickets |
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Boost Your ((OTRS)) Community Edition to Freshservice Migrate with These Features
Bypass attachments
Does your new help desk platform offer limited data storage? Bypass attachments, especially if your historical data lose no track of processes without them. The data import and export time will cut down significantly.Choose a additional tag to the migrated tickets
Are you going to use a existing platform during data export? To get rid of chaos, apply tags to the exported tickets to highlight them from the existing ones.How much does ((OTRS)) Community Edition to Freshservice data migration cost?
How much will you need to invest in the switch from ((OTRS)) Community Edition to Freshservice? The cost will largely lean on the data volume you want to migrate, the complexity of your requirements, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceYour Help Desk Data Import or Export is Protected at Each Step
Help Desk Migration app delivers every migration options without compromising on safety. We commit to the recent requirements, set constant improvements, and unfailingly check all facilities.
We apply a strict 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Besides, only your company representatives with admin access rights can migrate your ((OTRS)) Community Edition records. With these safety measures in order, you won’t have to worry about information leakage.
We use Three-layer
Help Desk Migration comes with 3 layers of data protection. At the physical level, we shield our hosting facilities from logical and physical attacks. At the application layer, we exclude any prohibited log in to your business data on our service. And, finally, on the network layer, we protect our networks against digital harm.
We follow security fundamentals
We protect your business data based on all crucial security levels. Help Desk Migration carries an comprehensive set of compliance, and we are expanding it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.