osTicket to Magento HelpDesk Ultimate
Effortless , no special expertise or coding required. A complete osTicket to Magento HelpDesk Ultimate data migration tool.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Magento HelpDesk Ultimate.
Retained connection between object and peopleWhen migrating your data from osTicket to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from osTicket to Magento HelpDesk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from osTicket to Magento HelpDesk Ultimate work
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from osTicket to Magento HelpDesk Ultimate.
Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.
Connect Magento HelpDesk Ultimate
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate everything
Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from osTicket to Magento HelpDesk Ultimate.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT