96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

osTicket to Hiver
migration service

Smooth , no special expertise or coding required. A complete osTicket to Hiver data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from osTicket to Hiver

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Hiver.

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Sustained relation between object and people

When migrating your data from osTicket to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from osTicket to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from osTicket to Hiver work

  • Prepare

    Sign up and go to our migration tool.

  • Select and link your osTicket support desk with HDM.

  • Connect Hiver

    Grant the right to access your Hiver account.

  • Outline your business needs

    Let us know what elements of your migration you need to tweak

  • Get your needs estimated

    We shall research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from osTicket to Hiver all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Hiver import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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