osTicket to Help Scout
Extremely easy , no special skill set or coding required. A complete osTicket to Help Scout data migration instrument.
Risk-free and ReliableYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong privacy of your informationThe migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Help Scout.
Retained link between object and peopleWhen migrating your records from osTicket to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from osTicket to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from osTicket to Help Scout work
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from osTicket to Help Scout.
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Connect Help Scout
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout all data
When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from osTicket to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT