Oracle Service Cloud to Salesforce Service Cloud
migration service
Smooth , no special knowledge or coding required. A complete Oracle Service Cloud to Salesforce Service Cloud data migration instrument.
Oracle Service Cloud to Salesforce Service Cloud
Your best tool for Oracle Service Cloud to Salesforce Service Cloud data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.Record completion
Move your help desk data in full to make certain that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to choose the data arrangement, when it goes, and in what order.
Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Oracle Service Cloud to Salesforce Service Cloud
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Salesforce Service Cloud.Next
Retained link between object and people
When migrating your data from Oracle Service Cloud to Salesforce Service Cloud we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Oracle Service Cloud to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Oracle Service Cloud to Salesforce Service Cloud work
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Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Oracle Service Cloud to Salesforce Service Cloud.
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Link Oracle Service Cloud
Fill in the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Link Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Salesforce Service Cloud all data
Once everything's tested, find a quiet time with the least load on the support department and start migrating from Oracle Service Cloud to Salesforce Service Cloud.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Salesforce Service Cloud import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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