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Oracle Service Cloud to HelpShift
migration service

Effortless , no special knowledge or coding required. A complete Oracle Service Cloud to HelpShift data migration software.

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Your best tool for Oracle Service Cloud to HelpShift data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer support details.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach your source and target, pick what you need to migrate and let the system do the rest for you.

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to choose what goes where, when it goes, and how.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Oracle Service Cloud to HelpShift

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in HelpShift.

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Sustained connection between object and people

When migrating your data from Oracle Service Cloud to HelpShift we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Oracle Service Cloud to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Oracle Service Cloud to HelpShift work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Oracle Service Cloud to HelpShift.

  • Connect Oracle Service Cloud

    Fill out the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect HelpShift

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Oracle Service Cloud to HelpShift.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpShift import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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