Oracle Service Cloud to FuseDesk
migration service
Effortless , no special knowledge or coding required. A complete Oracle Service Cloud to FuseDesk data migration tool.
Oracle Service Cloud to FuseDesk
Your best tool for Oracle Service Cloud to FuseDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.Record completion
Move your help desk records in full to ensure that no ticket has lost essential customer service details.Automated migration
Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Link the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Oracle Service Cloud to FuseDesk
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in FuseDesk.Next
Retained association between object and people
When migrating your data from Oracle Service Cloud to FuseDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Oracle Service Cloud to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Oracle Service Cloud to FuseDesk work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Oracle Service Cloud to FuseDesk.
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Connect Oracle Service Cloud
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect FuseDesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk all data
When everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from Oracle Service Cloud to FuseDesk.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your FuseDesk import
Our staff would be more than happy to run a customized migration if you have specific demands.
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