Oracle Service Cloud to Freshservice
migration service
Smooth , no special expertise or programming required. A complete Oracle Service Cloud to Freshservice data migration instrument.
Oracle Service Cloud to Freshservice
Your best tool for Oracle Service Cloud to Freshservice data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.Automated migration
Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we designed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Oracle Service Cloud to Freshservice
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Freshservice.Next
Maintained association between object and people
When migrating your data from Oracle Service Cloud to Freshservice we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Oracle Service Cloud to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Oracle Service Cloud to Freshservice work
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Prepare
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Oracle Service Cloud to Freshservice.
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Link Oracle Service Cloud
Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link Freshservice
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice everything
When everything's validated, determine a quiet time with the least load on the support department and start migrating from Oracle Service Cloud to Freshservice.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Freshservice import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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