Simple and Automated Oracle Service Cloud (RightNow) to Freshservice Data Migration
Brands across different sectors lean on our tool
How Oracle Service Cloud (RightNow) to Freshservice Data Migration Goes
You can perform records import in five simple moves, applying our automated migration app. If you’re managing a unique data structure, feel free to select our customized mode. We’re in place to comply with your non-standard demands.
Step 1. Link your Oracle Service Cloud (RightNow) and Freshservice solutions
Step 2. Pick the information you need to export from Oracle Service Cloud (RightNow) to Freshservice or vice versa
Step 3. Double-check the data fields placed and correct matches if needed
Step 4. Initiate a Free Demo Migration to check how the records will look after the export
Step 5. If everything is great, continue your Full Migration
Step 1. Get in touch with our experts to get rolling working on custom migration
Step 2. Allow our team of specialists you through your personalized data migration
Step 3. Carry out Demo Migration to look at what your historic records will look like after the migration
Step 4. Go with your Full Data Migration if a fresh setup works great to you
Help Desk Migration Is Your Perfect Solution When Migrating from Oracle Service Cloud (RightNow) to Freshservice
Don’t empower data migration to throw off you from your business
Our automated migration tool provides a productive app, whether you’re migrating your help desk operations from Oracle Service Cloud (RightNow) to Freshservice. With just a couple of clicks, your help desk platform will be ready to work on a selected platform — no need to accept any delay!
Data migration meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. To confirm the maximal guard of your help desk data whether they are in migration or at rest, we apply valid practices. Here is encompassed controlling frequent security analysis, keeping our servers safe, complying with numerous regulations, and more.
Select the migration app that clients recommend
With numerous outstanding data imports performed by us, our migration service has earned many service-associated awards and favorable commentaries. And our striving towards high standard does not terminate there. For Help Desk Migration's calling is to involve most of your migration inquirements, we keep developing our solution and frequently add to it with useful features.
Apply straightforward mapping to deal with all your needs
Rescue yourself from the laborious mission of adding wanted fields or records along Oracle Service Cloud (RightNow) to Freshservice migration. Our app empowers you map fields and transform your data migration. You preserve the system of your business data with minimal work.
Choose a appropriate time for data import
Choose the most appropriate time to set up the help desk data import workflow. Start by importing historical records and later set up the Delta feature to import your currently changed tickets. Then, relax and allow our importing tool handle the rest.
Work with a support agents you can fully depend on
Don’t worry about confronting challenges whilst running your Supported Platform data import. Our support pros is ready to help you with any obstacles. With plenty of successful data import and export expertise, they can fin a solution to any challenge linked with your support service data migration or even provide help along the whole data migration.
What Entities Can You Migrate from Oracle Service Cloud (RightNow) to Freshservice ?
With our Migration tool, you can smoothly import and export huge piles of varied records entities to or from Oracle Service Cloud (RightNow) to Freshservice. Review the parameters of data entities you can import applying automation service without extra help from tech service reps.
Do you want particular Oracle Service Cloud (RightNow) to Freshservice import demands?
Let us know about a nonstandard data import.
| Oracle Service Cloud (RightNow) objects | Freshservice objects | |
|---|---|---|
| Help Desk | ||
| Groups | Groups | |
| Accounts | Agents | |
| Organizations | Departments | |
| Contacts | Requesters | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top-level Categories | Categories | |
| Categories | Folders | |
| Articles | Articles | |
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Boost Your Oracle Service Cloud (RightNow) to Freshservice Import with These Options
Bypass attachments
Does your new help desk solution provide small data storage? Leave behind attachments, specially if your current support data drop none of its value without them. The data import and export time will drop remarkably.
Choose a extra tag to the imported tickets
Are you going to work a existing help desk tool during data export? To exclude chaos, apply tags to the migrated tickets to identify them from the remaining ones.
Employ the attachment feature to Import inline images
Export the images fixed into tickets as attachments. The data import time might take more time, but the images will never disappear along with the source a destination help desk system.
Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you understand fully what the entities will look like after you’ve moved them. Help Desk Migration’s Demo with custom data empowers you select 20 entities for a test import.
Transfer newest records first
Choose this feature to transfer your newest records in a chronological order, from most recent to oldest. This custom capability is applicable to Full Migrations.
How much does Oracle Service Cloud (RightNow) to Freshservice data migration cost?
How much will you need to invest in the switch from Oracle Service Cloud (RightNow) to Freshservice? The price will mostly lean on the business data volume you need to move, the complexity of your requirements, and the options you’ll choose or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration app offers endless import features with no compromising on safety. We commit to the fresh standards, set proper advancements, and invariably scan all facilities.
We apply a rigid two-factor access policy
Our Migration Wizard shields your business data from unwanted getting access with 2FA authentication. Besides, only your company representatives with admin rights can migrate your Oracle Service Cloud (RightNow) records. Collect, these safety measures prevent the dangers of information leak.
Three-layer business data security
We ensure 3 levels of records safety: physical (we secure our data hosting facilities against any attacks), network (we take care of our networks against digital abuse), and app (we take care of your records within our importing platform from forbidden entry).
We fulfill protection principles
Our Help Desk Migration service fulfills to upmost security levels, providing utmost greatest security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection principles. And our extended compliance set keeps getting extended.
Feedback motivates us upgrade our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Oracle Service Cloud (RightNow) to Freshservice Migration in a Couple Clicks
More information about data import
Willing to learn more about help desk business records import and export and support service improvement? Check out our blog.
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