Optsy import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Optsy and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to Optsy
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Optsy with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Objects you may import to Optsy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Optsy in 6 simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source service desk with HDM.

  • Grant the right to access your Optsy account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your preferences estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Import to Optsy everything

    Move all your customer support information in a single push.

We always keep all data secure

We consider safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

Optsy import in a few clicks

Automatically. Securely. Quickly

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