OneDesk import
in a few clicks
Without devs, timelack and hustle. With step-by-step OneDesk import setup form
OneDesk import
OneDesk import tool you’ve been looking for
Your platform import issues are behind you now. Full platform to platform migration with HDM fast and effortless.Save time & money
Affordable process cost, a swift migration to the new help desk, and no need to create the migration method. All with HDM.Simple migration course
Simply prepare your information for transition in advance and begin moving your data. No need to fiddle with anything.Essential custom records with you
Regardless of your reasons, migrate your historical data to the new tool to keep up with customers easier.Automated migration
Only the smallest preparations are required from you. We already made the script.
All you have to do is set your platform import preferences and you’re ready to start.
Preserved dependency
With HDM, you don’t have to worry that all of your moved customer service data will migrate with mixed up arrangement.
Whether it is sender info or customer contacts, all of this is accounted for.
Data safety
All the credentials you provide during the migration process are not kept in our system. Only authorized staff can get access to your profiles or help desk dashboards.
All your info is behind a thick wall from any type of danger.
Data mapping
Pick what data will migrate to your new help desk yourself.
During the data migration, you can check what records to leave behind and what to take with you.
Ease of use
The whole process was deliberately created to allow users to go through the migration themselves.
No need to have programming skills or exceptional knowledge, just follow the shown hints.
Clients first
One of the key principles of our company is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer care, we won’t stop there.
Why import data to OneDesk utilizing Help Desk Migration?
Security first
We don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration make it easier to instantly transfer custom fields, as well as map their location.Next
Preserved relations between objects and people
All tickets will be imported to OneDesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.Next
Objects you may import to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to OneDesk in several simple steps
-
Prepare
Register and go to our migration wizard.
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Link source Help Desk
Choose and connect your source support desk with HDM.
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Connect OneDesk
Grant access to your OneDesk account.
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Explain your needs
Let us understand precisely what elements of your migration you want to adjust
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Have your needs estimated
We'll analyze your application and get back to you with a cost and a scope of work.
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Import to OneDesk all data
Transfer all your customer service records in a single push.
We keep all data safe
We take safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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