OneDesk import
in a few clicks
Without devs, timelack and hustle. With step-by-step OneDesk import setup form
Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.Fast & Furious
It will take you no longer than 15 minutes to set up the import to OneDesk and run the test data transfer.All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.
Security first
We don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next


Elective and powerful field mapping
Only Help Desk Migration make it easier to instantly transfer custom fields, as well as map their location.Next
Preserved relations between objects and people
All tickets will be imported to OneDesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.Next

Objects you may import to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Companies
Folders
Import data to OneDesk in several simple steps
Prepare
Register and go to our migration wizard.
Link source Help Desk
Choose and connect your source support desk with HDM.
Connect OneDesk
Grant access to your OneDesk account.
Explain your needs
Let us understand precisely what elements of your migration you want to adjust
Have your needs estimated
We'll analyze your application and get back to you with a cost and a scope of work.
Import to OneDesk all data
Transfer all your customer service records in a single push.
We keep all data safe
We take safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.
Price estimation
Automated Migration price
During automated migration we transfer records , including relations between them.
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT