OneDesk to Zoho Mail
migration service

Trouble-free, no special knowledge or coding required. A complete OneDesk to Zoho Mail data migration tool.

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The best OneDesk to Zoho Mail tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service information.
Easy process

No need to worry about scripting or continuously watch each piece of info transferred.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

You data is everything which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from OneDesk to Zoho Mail

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus letting you make sure that the data end up in the right places in Zoho Mail.

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Retained association between object and people

When migrating your records from OneDesk to Zoho Mail we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from OneDesk to Zoho Mail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from OneDesk to Zoho Mail work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from OneDesk to Zoho Mail.

  • Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs.

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zoho Mail all data

    Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from OneDesk to Zoho Mail.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zoho Mail import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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