OneDesk to Sightcall
migration service

Trouble-free , no special know how or coding required. A complete OneDesk to Sightcall data migration instrument.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from OneDesk to Sightcall

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Sightcall.

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Maintained association between object and people

When migrating your records from OneDesk to Sightcall we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from OneDesk to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from OneDesk to Sightcall work

  • Get ready

    Sign up and go to our migration service.

  • Opt and connect your OneDesk support desk with HDM.

  • Connect Sightcall

    Grant access to your Sightcall account.

  • Explain your requirements

    Let us know exactly what parts of your migration you want to modify

  • Have your preferences estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from OneDesk to Sightcall everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Sightcall import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation
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