OneDesk to ServicePRO
migration service

Effortless , no special skill set or programming required. A complete OneDesk to ServicePRO data migration software.

More details

Your best tool for OneDesk to ServicePRO data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from OneDesk to ServicePRO

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in ServicePRO.

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When migrating your data from OneDesk to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from OneDesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from OneDesk to ServicePRO work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect OneDesk

    Select and link your OneDesk service desk with HDM.

  • Give the right to access your ServicePRO account.

  • Explain your requirements

    Let us know what aspects of your migration you wish to modify

  • Get your preferences estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from OneDesk to ServicePRO all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServicePRO import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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