OneDesk to RSTickets!Pro
migration service

Effortless , no special know how or programming required. A complete OneDesk to RSTickets!Pro data migration instrument.

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Your best tool for OneDesk to RSTickets!Pro data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from OneDesk to RSTickets!Pro

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in RSTickets!Pro.

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Sustained relation between object and people

When migrating your data from OneDesk to RSTickets!Pro we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from OneDesk to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from OneDesk to RSTickets!Pro work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your OneDesk service desk with HDM.

  • Connect RSTickets!Pro

    Give access to your RSTickets!Pro account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Have your requirements estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from OneDesk to RSTickets!Pro everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your RSTickets!Pro import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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