OneDesk to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Effortless , no special expertise or programming required. A complete OneDesk to Reamaze data migration instrument.

More details

Your best tool for OneDesk to Reamaze data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, choose what you need to migrate and let the system deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

You data is everything which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of buttons to press it is possible to choose what goes where, when it goes, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from OneDesk to Reamaze

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Reamaze.

Next

Maintained connection between object and people

When migrating your data from OneDesk to Reamaze we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from OneDesk to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from OneDesk to Reamaze work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from OneDesk to Reamaze.

  • Connect OneDesk

    Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Reamaze

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze all data

    Once everything's tested, choose a quiet time with the least load on the support team and start migrating from OneDesk to Reamaze.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Reamaze import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s