OneDesk to Oracle Service Cloud
migration service

Smooth , no special know how or programming required. A complete OneDesk to Oracle Service Cloud data migration software.

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Your best tool for OneDesk to Oracle Service Cloud data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we designed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from OneDesk to Oracle Service Cloud

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Oracle Service Cloud.

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Maintained connectivity between object and people

When migrating your data from OneDesk to Oracle Service Cloud we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from OneDesk to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from OneDesk to Oracle Service Cloud work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from OneDesk to Oracle Service Cloud.

  • Connect OneDesk

    Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud all data

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from OneDesk to Oracle Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Oracle Service Cloud import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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