OneDesk to Magento Help Desk Ultimate
Extremely easy, no special expertise or programming required. A complete OneDesk to Magento Help Desk Ultimate data migration tool.
The best OneDesk to Magento Help Desk Ultimate tool made for youThere’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and moneySkip complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition right away.
Easy migrationNo specific knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Data completionTransfer your help desk info in full to make certain that no ticket has lost vital customer support details.
No need to worry about coding or continuously control each piece of info transferred.
Just attach both platforms, pick what you need to migrate and let the system deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
You data is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to choose the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from OneDesk to Magento Help Desk Ultimate
Strong safety of your recordsThe migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and even custom fields, thus helping you to make sure that the records end up being in the right destinations in Magento Help Desk Ultimate.
Sustained connectivity between object and peopleWhen migrating your records from OneDesk to Magento Help Desk Ultimate we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from OneDesk to Magento Help Desk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from OneDesk to Magento Help Desk Ultimate work
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from OneDesk to Magento Help Desk Ultimate.
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
Link Magento Help Desk Ultimate
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences.
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento Help Desk Ultimate all data
When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from OneDesk to Magento Help Desk Ultimate.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let a pro run your Magento Help Desk Ultimate import
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