OneDesk to HelpSpot
migration service

Trouble-free , no special knowledge or coding required. A complete OneDesk to HelpSpot data migration instrument.

More details

The best OneDesk to HelpSpot tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from OneDesk to HelpSpot

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in HelpSpot.

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Sustained association between object and people

When migrating your records from OneDesk to HelpSpot we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from OneDesk to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from OneDesk to HelpSpot work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from OneDesk to HelpSpot.

  • Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect HelpSpot

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpSpot all data

    When everything's validated, find a quiet time with the least load on the support staff and begin migrating from OneDesk to HelpSpot.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpSpot import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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