OneDesk to Help Scout
Effortless , no special knowledge or coding required. A complete OneDesk to Help Scout data migration software.
Secure and ReliableYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong security of your informationThe migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Help Scout.
Maintained link between object and peopleWhen migrating your data from OneDesk to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from OneDesk to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OneDesk to Help Scout work
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from OneDesk to Help Scout.
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Connect Help Scout
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from OneDesk to Help Scout.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT