96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

OneDesk to Dezide
migration service

Effortless , no special know how or programming required. A complete OneDesk to Dezide data migration instrument.

More details
Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from OneDesk to Dezide

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Dezide.

Next

Sustained relation between object and people

When migrating your data from OneDesk to Dezide we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from OneDesk to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from OneDesk to Dezide work

  • Prepare

    Sign-up and go to our migration software.

  • Connect OneDesk

    Choose and connect your OneDesk support desk with HDM.

  • Grant the right to access your Dezide account.

  • Detail your requirements

    Let us know what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall research your application and send you with a total price and a scope of tasks.

  • Migrate from OneDesk to Dezide all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Dezide import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrieren Sie die Daten automatisch

Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Profi Ihren Zendesk-Import erledigen

Unser Personal würde sich sehr freuen, eine Änderung der Migration zu machen, wenn Sie spezifisch Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrer les données par vos propres moyens

Constatez tout seul que le transfert d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un spécialiste exécuter votre importation Zendesk

Notre personnel se fera un plaisir d’ exécuter une migration personnalisée au cas où vous auriez des attentes spécifiques.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migra los datos automáticamente

Ve por tus propios medios que cambiar desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un profesional lleve a cabo la importación de tu Zendesk

Nuestro personal estará encantado de realizar una migración personalizada en caso si es que tienes demandas puntuales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migre os dados automaticamente

Veja por conta própria que trocar de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um profissional realize sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em realizar uma migração individualizada se você tiver uma demanda específica.
Obter uma estimativa de preço
Book a Call
cancel
%s
— %s