96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

OneDesk to CSV
migration service

Trouble-free , no special skill set or programming required. A complete OneDesk to CSV data migration tool.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from OneDesk to CSV

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in CSV.

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Maintained connectivity between object and people

When migrating your records from OneDesk to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from OneDesk to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from OneDesk to CSV work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from OneDesk to CSV.

  • Connect OneDesk

    Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect CSV

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV all data

    When everything's tested out, find a quiet time with the least load on the support department and start migrating from OneDesk to CSV.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CSV import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Ausfzeichnungen automatisch

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Experten Ihren Zendesk-Import erledigen

Unser Team würde sich sehr freuen, eine Änderung der Migration zu machen, wenn Sie speziell Bedürfnisse haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les enregistrements par vos propres moyens

Constatez par vous-même que le transfert d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un professionnel exécuter votre importation Zendesk

Notre équipe se fera un plaisir d’ exécuter une migration personnalisée au cas où vous auriez des exigences spécifiques.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los registros automáticamente

Ve por ti mismo que cambiar desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un expertot lleve a cabo la importación de tu Zendesk

Nuestro equipo estará encantado de realizar una migración personalizada en caso si es que tienes requisitos especiales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os registros automaticamente

Veja você mesmo que trocar de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um especialista realize sua importação do Zendesk

Nosso pessoal ficaria mais do que feliz em realizar uma migração individualizada se você tiver uma exigência específica.
Obter uma estimativa de preço
Book a Call
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