OneDesk to ConnectWise
Effortless , no special know how or coding required. A complete OneDesk to ConnectWise data migration software.
Secure and ReputableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in ConnectWise.
Maintained connection between object and peopleWhen migrating your data from OneDesk to ConnectWise we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from OneDesk to ConnectWise
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from OneDesk to ConnectWise work
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from OneDesk to ConnectWise.
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ConnectWise everything
Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from OneDesk to ConnectWise.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT