OneDesk to ClickDesk
migration service

Trouble-free , no special expertise or programming required. A complete OneDesk to ClickDesk data migration instrument.

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The best OneDesk to ClickDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing critical customer support details.
Easy procedure

No need to worry about coding or continuously watch each record transferred.

Just attach your source and target, pick what you need to migrate and let the Migration Wizard do the remainder.

Data dependency

Your customer data comes unite , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can see your passwords or other information.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from OneDesk to ClickDesk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in ClickDesk.

Next

When migrating your records from OneDesk to ClickDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from OneDesk to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from OneDesk to ClickDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Choose and link your OneDesk support desk with HDM.

  • Give the right to access your ClickDesk account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you want to adjust

  • Have your needs estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from OneDesk to ClickDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ClickDesk import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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