OneDesk to Azure SQL DWH
migration service

Extremely easy , no special skill set or programming required. A complete OneDesk to Azure SQL DWH data migration software.

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The best OneDesk to Azure SQL DWH tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick the records you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and see the miracle happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from OneDesk to Azure SQL DWH

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Azure SQL DWH.

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Retained relation between object and people

When migrating your records from OneDesk to Azure SQL DWH we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from OneDesk to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from OneDesk to Azure SQL DWH work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect OneDesk

    Choose and connect your OneDesk support desk with HDM.

  • Give the right to access your Azure SQL DWH account.

  • Express your business needs

    Let us know exactly what aspects of your migration you would like to modify

  • Have your needs estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from OneDesk to Azure SQL DWH everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Azure SQL DWH import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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