OMQ self service import
in a few clicks

Without devs, delays and hustle. With step-by-step OMQ self service import setup form

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to OMQ self service and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to OMQ self service
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration lets you instantly move custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to OMQ self service with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to OMQ self service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to OMQ self service in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Connect OMQ self service

    Grant access to your OMQ self service account.

  • Outline your business needs

    Let us know what aspects of your migration you need to tweak

  • Get your requirements estimated

    We shall investigate your application and send you with a total price and a scope of tasks.

  • Import to OMQ self service everything

    Transfer all your customer support records in a single push.

We always keep all data secure

We consider safety very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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OMQ self service import in a few clicks

Automatically. Securely. Quickly

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